Frequently Asked Questions
Mealpreps keep you from having to eat out as much, or making unhealthy choices when eating out. Mealpreps also help you eat consistently throughout the day so your body is always fueled and your metabolism stays healthy.
Eating healthy does cost more. But many people will pay the price when they sacrifice eating healthy. Healthy food restores your health and vitality. When people eat unhealthy, they pay the price later for doctor’s visits, prescription drugs, surgeries, missed time from work, early retirement and nursing home care.
We want you to start receiving your meals as soon as possible; but since our food is prepared fresh without any preservatives, it’s important that we set a deadline to ensure the highest quality possible. Our current delivery slots and cutoff times are as follows:
Orange County Deliveries
Monday morning (7am – 1pm) – order by Saturday 6pm
Monday night (3pm – 9pm) – order by Saturday 6pm
Tuesday night (3pm – 9pm) – order by Sunday 6pm
Wednesday night (3pm – 9pm) – order by Monday 6pm
Thursday night (3pm – 9pm) – order by Tuesday 6pm
LA County Deliveries
Sunday overnight (9pm – 6am) – order by Wednesday 6pm
Tuesday overnight (9pm – 6am) – order by Saturday 6pm
We currently accept all major credit and debit cards.
Your mealpreps are already cooked and conveniently packaged in microwave-safe and oven-safe containers, all you need to do is heat and eat. To heat your meals, peel a corner of the meal’s film and microwave for 2 minutes or until hot (or 4 minutes if frozen). You may also heat your meals in the oven, simply peel the entire lid and heat at 350 degrees Fahrenheit for 10 minutes or until hot. For best results, we recommend heating your meals from refrigeration.
Each meal we produce comes with the full macro-nutrient info with the specific ingredients displayed clearly on each package. You should be consuming mealpreps every 3-4 hours depending on your goals.
The Meal Prep delivers to Orange County and Los Angeles. To learn more, visit themealprep.com/deliveries
We deliver to Orange County on Mondays, Tuesday night, Wednesday night and Thursday night. LA county deliveries are delivered Sunday overnight and Tuesday overnight.
Visit themealprep.com/deliveries for more information or email us at firstname.lastname@example.org if you have any questions or special scheduling needs.
Your meals are packaged in recyclable packaging and are delivered as a whole package in a insulated tote bag with ice packs.
If you reside in a gated community, please advise the security guards to allow deliveries from “The Meal Prep” and let us know of any special instructions, gate codes or access routes within your Order Notes when placing your order.
Declines can happen for a variety of reasons. When we submit a charge to your bank, they have automated systems that determine whether or not to accept the charge. These systems take various signals into account, such as your spending habits, account balance, and card information like the expiration date and CVC.
Since these signals are constantly changing, a previously successful card might be declined in the future. Even if all of the card information is correct, and you previously had a successful payment, a future charge can still be declined by a bank’s overzealous fraud systems.
Yes, you can find the nutritional details of each meal at themealprep.com/nutrition.
We recommend that you refrigerate your meals if you plan to consume them in the same week. You could also freeze your meals if you plan to store them longer than a week.
Our minimum per order is $40 (approximately 4 to 5 meals).
Yes! We deliver to Los Angeles through an overnight courier service on Sundays and Tuesdays. LA orders need to be placed by Wednesdays 6pm for Sunday overnight delivery; or placed by Saturday 6pm for Tuesday overnight deliveries. It is important to note any special delivery directions, gate codes or access codes to help the drivers deliver your meals.
The Meal Prep is a meal delivery service. Simply order online at themealprep.com, pick your meals and schedule your delivery. We cook and prepare your meals in a state-of-the-art commercial kitchen and deliver them based on the schedule that you select during checkout. If you’re not home when we deliver, we will leave your meals at the delivery address that you selected in an insulated totebag with icepacks. Your meals will remain at safe temperatures within the duration of your timeslot. Once you receive your meals, refrigerate or freeze them. When you are ready to eat a meal, simply follow the heating instructions and enjoy.
Our team of experienced chefs release new dishes on a seasonal 3-4 month cycle to take advantage of seasonal ingredients. We also offer a weekly chef’s special at themealprep.com/chefspecial.
Yes, the gift of meals to friends and family is encouraged and very thoughtful! Simply send us an email at email@example.com or add your message into your Order Notes when placing your order and we will hand-write your message to the recipient.
Yes, our giftcards are electronic giftcards that are sent instantly via email (sorry we do not offer physically printed giftcards). Simply visit themealprep.com/gifts, pick a giftcard and during checkout choose to send the giftcard to yourself or to another recipient.
Yes, we offer free delivery to Orange County on Mondays (morning and evening).
Our meals are cooked fresh one to two days before delivery.
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